Recover a debt

Start recovery on overdue invoices

If a customer or debtor has stopped responding, Axess can assess the matter and recommend the most suitable recovery path. Our collection fees are contingency based, so commission is payable only from money recovered.

Free debt recovery assessment

Send the essentials and Axess will contact you about suitability, documents and next steps. Do not include card details.

Your name *

Business name *

Email *

Phone *

Your state *

Amount outstanding *

Who owes the debt? *

Debtor location

Debt details *

I consent to Axess using this information to assess and respond to this debt recovery enquiry. *

What happens after you enquire

Use the form to give enough context for a first review: who owes the money, the amount involved, where the debtor is located and what records exist.

You do not need to send every document in the first message. If the matter appears suitable, we will ask for the invoices, contracts, correspondence or portfolio data needed to place it properly.

We review the debt, documents and recovery history.

We confirm whether the matter is suitable for contingency recovery.

If accepted, recovery activity starts under agreed terms.

No upfront collection fee

Commission applies only when money is recovered, subject to agreed terms.

Nationwide coverage

Axess handles collection activity across Australian states and territories.

Compliance first

Collection activity is conducted with attention to law, privacy and professional standards.