If you’ve got any questions that aren’t answered in our FAQ guide below don’t hesitate to contact us and we’ll get right back to you.

"My client owes me money, but it's only one invoice. Can you collect on single debts?"

Yes, we can act on your behalf for just a single account. To discuss more, please contact us

"I've already started legal proceedings, can you take over?"

Yes, although we would need to look at the information first before we can agree to take your account on. Please contact us to d

"How much does it cost?"

We are a commission only debt collection company. This means you only pay us a commission when we collect your outstanding account from your client. Because everyone’s circumstances are different, we like to tailor make our solutions and costs directly for you. So give us a call or email so we can speak more about what we can do to help you.

"What does your fees include?"

This depends on what you would like us to do. If you want the full debt collection activity on the account, then it will include emails, post, phone calls, SMS’, and location searching etc. 

Some clients (EG. lawyers) seek our help for location searching so they can serve the client themselves. This is completely do-able as we tailor our fees to suit each individual circumstances.

"Does your fees include legal proceedings"

Regrettably, our commission fees do not cover enforcement proceedings as they involve certain court fees that must be paid upfront (such as court filing fees). Nonetheless, there may be instances where you can append the expenses of legal proceedings to the claim, and ultimately, your client will be responsible for paying those fees.

I'm a sole trader and someone owes me money. Can you help even if I'm not a company?

We love helping small to big businesses.

Some of our clients have included insurance companies, banks, finance companies, debt purchase companies, debt collection agencies, large multi-national organisations, real estate agents, gymnasiums, builders, and electricians, and even dentists, just to name a few.

Axess Recoveries & Collections Pty Ltd ACN: 053 976 668. We are committed to providing you with the highest levels of customer service and our aim is to ensure your experience with us is a positive one.
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